Privacy Policy
Your privacy matters to us. This policy explains how Wash Mode may collect, use, protect, and manage information when you visit our website, request an estimate, or use our exterior cleaning services.
Wash Mode (“Wash Mode,” “we,” “us,” or “our”) respects your privacy and is committed to handling personal information responsibly.
This Privacy Policy explains how we may collect, use, disclose, and protect information when you visit getwashmode.com, request an estimate, contact us, communicate with us, or use our exterior cleaning services.
By using our website or voluntarily providing information to Wash Mode, you acknowledge the practices described in this Privacy Policy.
1. Information We May Collect
We may collect information that you voluntarily provide when you contact Wash Mode, request an estimate, schedule or inquire about a service, submit a website form, call or text us, or otherwise communicate with us.
This information may include:
- Name
- Phone number
- Email address
- Property or service address
- City or ZIP code
- Details about the exterior cleaning services you are interested in
- Photos or property information you voluntarily provide
- Preferred contact method
- Messages, questions, or other information submitted to us
You are not required to provide personal information simply to browse our website.
2. Information Collected Automatically
When you visit our website, certain technical information may be collected automatically by our website platform, hosting provider, analytics tools, security tools, or similar technologies.
This information may include:
- IP address
- Browser type
- Device type
- Operating system
- Pages visited
- Referring website
- Approximate geographic area
- Date and time of your visit
- Website interactions
We may use this information to understand how visitors use our website, improve performance, measure marketing effectiveness, and maintain website security.
3. How We Use Your Information
Wash Mode may use information we collect to:
- Respond to questions and inquiries
- Provide estimates or quotes
- Schedule and provide requested services
- Communicate about appointments or services
- Provide customer support
- Follow up regarding an estimate or service request
- Improve our website and customer experience
- Maintain business and transaction records
- Prevent fraud, misuse, or security issues
- Measure website and marketing performance
- Comply with applicable legal obligations
4. Calls and Text Messages
If you provide your telephone number to Wash Mode, we may use it to respond to your inquiry, provide an estimate, discuss requested services, coordinate appointments, or communicate about your service.
Message and data rates may apply depending on your mobile carrier and plan.
Providing a telephone number does not automatically mean that you have agreed to receive unrelated promotional text messages.
6. Analytics and Third-Party Services
Wash Mode may use third-party services to operate and improve the website or conduct business.
These services may include:
- Website hosting
- Website analytics
- Contact forms
- Email delivery
- Customer relationship management
- Scheduling
- Payment processing
- Advertising
- Spam prevention
- Website security
These service providers may process information as necessary to provide their services to Wash Mode and are subject to their own privacy practices.
7. Google and Other Online Services
Our website may use services provided by Google or other technology providers, including services related to website analytics, maps, advertising measurement, or business listings.
These services may collect information about your device, browser, website activity, or interactions in accordance with their respective privacy policies.
9. Payment Information
If online or electronic payment options are offered, payments may be processed through a third-party payment processor.
Wash Mode may not directly receive or store complete payment-card information when a third-party payment processor handles the transaction.
10. Photos and Property Information
Customers or prospective customers may voluntarily provide photos of a property to help us understand the requested service or prepare an estimate.
We may use those photos for purposes related to evaluating, quoting, scheduling, documenting, or completing the requested service.
Customer-provided property photos will not automatically be treated as permission to use them publicly for advertising or promotional purposes.
11. Data Retention
We may retain personal information for as long as reasonably necessary to:
- Respond to inquiries
- Provide services
- Maintain customer and business records
- Resolve disputes
- Meet accounting, tax, insurance, or legal requirements
- Protect against fraud or misuse
12. Data Security
Wash Mode takes reasonable administrative and technical measures intended to protect personal information.
However, no website, electronic transmission, or storage system can be guaranteed to be completely secure.
13. Your Privacy Choices
Depending on applicable law and the circumstances, you may contact us to request that we:
- Provide information about personal data we maintain
- Correct inaccurate information
- Delete certain personal information
- Stop certain communications
- Address a privacy-related concern
Some information may need to be retained for legitimate business, accounting, legal, security, or recordkeeping purposes.
14. Marketing Communications
If you receive promotional email communications from Wash Mode, you may request to stop receiving those communications or use an unsubscribe option when one is provided.
You may still receive non-promotional communications related to an active estimate, appointment, transaction, or service.
15. Third-Party Links
Our website may contain links to websites or services operated by third parties.
Wash Mode is not responsible for the privacy practices, security, or content of websites that we do not operate.
16. Children's Privacy
Wash Mode's website and exterior cleaning services are intended for adults seeking residential or commercial property services.
We do not knowingly collect personal information from children under 13 through our website.
17. Do Not Track and Browser Privacy Controls
Some browsers provide “Do Not Track” or other privacy preference signals. Our website's response may depend on the technologies and services used on the site.
You may also use your browser's privacy and cookie controls to manage certain tracking technologies.
18. Florida and U.S. Residents
Wash Mode operates in Florida and primarily provides local exterior cleaning services.
Depending on where you live and which privacy laws apply, you may have additional rights concerning your personal information.
If you believe a privacy law gives you a specific right regarding information held by Wash Mode, you may contact us using the information below.
19. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes to our website, services, technologies, business practices, or legal requirements.
When changes are made, we may update the “Last Updated” date displayed on this page.
Contact Wash Mode
If you have questions about this Privacy Policy, your personal information, or Wash Mode's privacy practices, contact us.
