Terms & Conditions

1. Acceptance of Terms

By accessing our website, requesting an estimate, scheduling a service, or hiring Wash Mode, you agree to comply with these Terms.

If you do not agree with these Terms, please do not use our website or schedule services with Wash Mode.

2. Our Services

Wash Mode provides residential and exterior cleaning services, which may include:

• Driveway cleaning
• House washing
• Roof cleaning
• Fence cleaning
• Walkway and concrete cleaning
• Trash bin cleaning
• Other exterior cleaning services agreed upon with the customer

Service availability may depend on property conditions, location, accessibility, weather, equipment, and the type of surface being cleaned.

3. Estimates and Pricing

Wash Mode may provide estimates using information supplied by the customer, photographs, property information, satellite imagery, measurements, or an on-site evaluation.

Estimates are based on the information reasonably available at the time they are prepared.

Pricing may change if the actual condition, size, accessibility, surface type, staining, buildup, or scope of work differs materially from the information originally provided.

4. Scheduling

A requested date or time is not guaranteed until the appointment has been confirmed by Wash Mode.

Estimated arrival times may be affected by traffic, weather, earlier jobs, equipment issues, safety conditions, or other circumstances outside our reasonable control.

If a significant delay or scheduling change occurs, Wash Mode will make reasonable efforts to communicate with the customer.

5. Customer Responsibilities

Before service begins, customers should reasonably prepare the work area.

This may include:

• Moving vehicles away from the work area
• Removing fragile or valuable outdoor items
• Securing pets indoors or away from the work area
• Closing windows and doors
• Identifying known leaks, damaged surfaces, or sensitive areas
• Providing reasonable access to the property
• Informing Wash Mode about unusual property conditions

6. Property Access

The customer is responsible for ensuring that Wash Mode has lawful and reasonable access to the areas included in the scheduled service.

Gates should be unlocked or access instructions should be provided before the appointment when necessary.

If Wash Mode cannot safely or reasonably access the agreed work area, the service may need to be modified or rescheduled.

7. Water and Utilities

Unless otherwise agreed before the appointment, the customer should provide reasonable access to a functioning outdoor water source suitable for the scheduled cleaning service.

If electricity or another utility is required for a particular service, Wash Mode will communicate that requirement when practical.

Customers should notify Wash Mode before service if a water source, utility, well system, irrigation system, or other property condition may affect the work.

8. Cleaning Methods

Different exterior surfaces require different cleaning techniques.

Depending on the surface and condition of the property, Wash Mode may use pressure washing, soft washing, surface cleaning, chemical treatment, rinsing, or another appropriate exterior cleaning method.

9. Cleaning Solutions and Treatments

Certain exterior cleaning services may require detergents, surfactants, sanitizing agents, sodium hypochlorite-based solutions, stain treatments, or other products commonly used for professional exterior cleaning.

Wash Mode will use cleaning products and concentrations that we determine are appropriate for the intended service and surface.

Customers should notify Wash Mode before service of unusually sensitive landscaping, water features, animals, materials, or other conditions requiring special attention.

10. Plants, Pets, and Surrounding Property

Wash Mode takes reasonable precautions around landscaping and surrounding property during exterior cleaning.

Customers should identify particularly sensitive plants, gardens, ponds, outdoor animals, decorative items, or other areas of concern before work begins.

Pets should remain safely away from active work areas, hoses, equipment, and cleaning solutions.

11. Pre-Existing Property Conditions

Exterior cleaning may reveal conditions that were already present but less visible before cleaning.

Examples may include:

• Loose or deteriorated paint
• Cracked concrete
• Loose pavers
• Damaged seals or caulking
• Deteriorated wood
• Roof or exterior leaks
• Oxidation
• Existing surface discoloration
• Loose fixtures or decorative materials

Customers are encouraged to disclose known defects or concerns before service begins.

12. Stains and Cleaning Results

Exterior cleaning can significantly improve many surfaces, but Wash Mode cannot guarantee that every stain, mark, discoloration, or imperfection will be completely removed.

Certain conditions may require specialized treatment or may be permanent.

Examples include:

• Rust staining
• Irrigation staining
• Oil stains
• Paint
• Chemical discoloration
• Permanent surface deterioration
• Efflorescence or mineral deposits

Specialized stain-removal treatments are not included unless they are specifically included in the agreed scope of work.

13. Weather and Safety

Exterior cleaning is affected by weather and outdoor conditions.

Wash Mode may delay, stop, modify, or reschedule work when weather, lightning, excessive wind, flooding, equipment conditions, unsafe property conditions, or another safety concern makes continuing unreasonable.

Safety takes priority over maintaining an originally scheduled time.

14. Payment

Payment is due according to the terms communicated in the customer's estimate, invoice, or service agreement.

Unless otherwise agreed, payment is generally expected upon completion of the scheduled service.

If a deposit, special payment arrangement, or other payment condition applies, it will be communicated before or as part of scheduling.

15. Cancellations and Rescheduling

We understand that plans can change.

Customers should provide as much notice as reasonably possible when canceling or rescheduling an appointment.

If Wash Mode needs to reschedule because of weather, safety, equipment issues, or another unexpected circumstance, we will make reasonable efforts to arrange another suitable appointment.

Any cancellation, reservation, or similar fee will apply only when it has been disclosed to the customer before the applicable booking or service.

16. Calls and Text Messages

When you provide Wash Mode with a telephone number and contact us regarding an estimate or service, we may use that number to communicate with you about your request.

Service-related communications may include estimate follow-ups, scheduling information, appointment updates, questions about the property, invoices, or other communications related to your requested service.

Promotional or automated marketing communications, if used, will be handled separately when additional consent is required by applicable law.

Message and data rates may apply.

17. Photos and Media

Wash Mode may take photographs or videos of work areas for purposes such as estimating, documenting property condition, documenting work performed, quality control, or maintaining service records.

Public use of identifiable customer property photos for advertising, social media, website content, or promotional purposes will be handled separately when appropriate permission is required.

18. Website Use

The information provided on getwashmode.com is intended for general informational and service-related purposes.

You agree not to misuse the website, interfere with its operation, attempt unauthorized access, introduce malicious software, or use website content for unlawful purposes.

We may update, modify, suspend, or remove website content or features at any time.

19. Intellectual Property

Unless otherwise stated, the Wash Mode name, branding, website design, original graphics, written content, photographs owned by Wash Mode, service descriptions, and other original website materials belong to Wash Mode or are used with permission.

Website content may not be copied, reproduced, republished, distributed, or used commercially without authorization except as permitted by law.

20. Third-Party Websites and Services

Our website may link to or integrate with third-party websites, platforms, payment processors, mapping services, scheduling tools, social networks, or other services.

Wash Mode does not control third-party services and is not responsible for their independent terms, privacy practices, availability, or content.

21. Disclaimer of Warranties

Wash Mode will perform agreed services with reasonable care and professional attention.

However, results vary depending on surface condition, age, material, staining, previous treatments, weather exposure, maintenance history, and other property-specific factors.

Except for commitments expressly made in writing and to the extent permitted by applicable law, no additional warranty or guarantee is created by general website descriptions, photographs, or examples of previous work.

22. Limitation of Liability

To the fullest extent permitted by applicable law, Wash Mode will not be responsible for indirect, incidental, special, or consequential losses arising from use of the website or services.

Wash Mode is not responsible for damage caused solely by undisclosed or hidden pre-existing defects, deterioration, improper prior repairs, defective construction, loose materials, or other conditions that could not reasonably be identified before service.

Nothing in these Terms is intended to exclude or limit liability that cannot legally be excluded or limited under applicable law.

23. Indemnification

To the extent permitted by applicable law, you agree to be responsible for losses or claims resulting from your unlawful misuse of our website, intentional misconduct, material misrepresentation of property conditions, or violation of these Terms.

24. Governing Law

These Terms are governed by the laws of the State of Florida, without regard to conflict-of-law principles, except where another law must apply.

Subject to applicable law, disputes relating to these Terms or Wash Mode services may be brought in an appropriate court with jurisdiction in Broward County, Florida.

25. Severability

If any provision of these Terms is determined to be invalid, unenforceable, or unlawful, the remaining provisions will remain in effect to the extent permitted by law.

26. Changes to These Terms

Wash Mode may update these Terms periodically to reflect changes to our services, website, business practices, or legal requirements.

The updated version will be posted on this page with a revised “Last Updated” or effective date when appropriate.

Continued use of the website after updated Terms become effective constitutes acceptance of the revised Terms to the extent permitted by applicable law.